Troubleshooting B-ACD Scripts
December 31, 2007One of the common issues with B-ACD scripts is that people forget to reset the script after making changes. The common way to do reset the script is shown below:
BR2#show call application sessions
Session ID B
App: bacd
Type: Service
Url: flash:app-b-acd-2.1.0.0.tcl
BR2#call application session stop id B
Stopping session
BR2#
Dec 31 05:31:24.491: %IVR-6-APP_INFO: TCL B-ACD: >>> B-ACD Service Terminated <<>> B-ACD Service Started <<<
